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UX Researcher

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The Design Researcher for our clients Aviation Studio will be an engaging and insightful project and team leader. The individual in this role will work closely with the Research and Strategy Directors, and the Aviation Studio Creative Director, to help grow the practice within our Aviation Studio. The ultimate goal is to position our client as an intelligent partner with the ability to deliver strategic recommendations, informed design, and a successful product to our client, as well as creating meaningful user experiences.


  • Work with the Directors to establish the visions underlying design research programs through the use of appropriate research, strategy, forecasting, and design implementation tools
  • Work with the Industrial Design’s airplane design programs and Airline Presentation airline projects to encourage a collaborative integration of research and strategy insight into the Aviation Studio
  • Work collaboratively with internal multi-disciplinary design teams, forming a fluid and additive relationship
  • Write detailed research plans including methods, timelines, staffing, equipment and costs; coordinate technology and equipment needs for projects
  • Support design implementation programs with strategic guidance
  • Coordinate activities of resources on research projects within our Aviation Studio and with contractors, other consulting companies, and client teams
  • Provide a platform for inspiring and effective teamwork, culturing a collaborative, inclusive and flexible team spirit
  • Mentor, inspire, and support the team in a collegial way, giving team members room to grow and be self-motivated
  • Use design research and strategy as a tool to inform the design process of airlines and airplanes, and create compelling experiences

  • Project types include: trend forecasting, brand design, design language direction, product positioning, ethnographic research, lifestyle scenario and visual roadmaps construction, “past-present-future” context maps, future concepting, the effective facilitation of immersive, participatory events as well as providing strategic advice and effective guidance and tools for design implementation

    Skill Set:
  • Skills in qualitative research including primary and secondary research methods, analysis of data, and synthesis into design guidelines and concepts
  • Combination of research, strategy, and industrial design skills, with an emphasis on design planning, methods, theory, philosophy, and visioning
  • Ability to navigate within the complexity of the Boeing business environment and the product itself
  • Enthusiastically willing and able to position self, the team, and our company, as thought leaders

  • Education/ Experience:
  • Undergraduate degree in Industrial Design, Design Research, or related degrees; Masters degree preferred
  • Minimum of 5 years work experience in the design or research fields
  • Experience in the aviation or transportation industry preferred
  • Consulting experience preferred
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