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UX Researcher

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Our large retail Fortune 500 client is seeking a talented UX Researcher! This is a 2 month contract position.

Major purpose:
Assist in establishing a connection between the user experience group and our customers by independently scoping, planning and leading all aspects of user research for taxonomy optimization.

Major responsibilities and duties:
- Work with a cross-discipline team and process to optimize our web-specific taxonomy, and ultimately the overall experience of browsing for and selecting a product, including representation from product information, merchandising, product management and others

Coordinate the logistical aspects associated with research projects, including participant recruiting and screening, scheduling, and the creation of stimuli for research
- Create compelling reports and deliverables that are comprehensive yet brief, and that help facilitate decision-making
- Balance competing deadlines, business partners, project work and priorities
- Demonstrate advanced and confident communication and decision-making skills, both verbal and visual
- Serve as a demonstrated thought leader in your area of expertise, with the end goal of advancing the UXR practice and mentoring more junior staff members
- Work with management to guide the growth of the taxonomy optimization program
- Demonstrated ability to work within multiple research methodologies, including but not limited to:

o Taxonomy research (card sorting, tree testing, etc.)
o Contextual inquiry
o Interviewing
o Formal usability studies
o Directional and preference testing (qualitative and quantitative)
o VOC data analysis (qualitative and quantitative)
o Literature review
- Successful candidates will have extensive experience testing large-scale product hierarchies from the user perspective, a successful track record of advocating for the user perspective within corporate environments, demonstrated proficiency in key user research methodologies to optimize categorization and labeling strategies (generative and evaluative), as well as strong collaboration and interpersonal skills

Requirements: -
Years of experience: 5+ years experience
Degree in library science, information systems, human computer interaction, anthropology, predictive analytics or other similar related field is preferred (advanced degree is preferred)
- Experience with Crowdsourcing, UserZoom, SPSS and Sugar CRM are a plus
- Ecommerce experience preferred
- B2B experience preferred
- Job is based in North Austin; we offer an informal work environment and flexible hours
- Overnight travel: practically none

Partner with and support other UX Researchers and UX Leadership
- Collaborate with cross-functional taxonomy optimization program team

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