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UX Researcher

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Vitamin T is assisting our client in their search for a capable UX Researcher to organize and facilitate user testing and journey mappings sessions. They would also illustrate and present results in a clear and intelligible manner. The successful candidate will be comfortable with the implementation and execution of digital/remote research methods. I.E. usability studies and prototype testing.

Responsibilities:

  • Build and grow internal relationships within the company that can introduce us to end-customers.

     

  • Develop insights and observations about users; motivations and behaviors.

     

  • Facilitate a variety of qualitative research methods such as user and stakeholder interviews, user testing, persona development, journey mapping and contextual inquiry. Build, execute, and own digital research platform.

     

  • Perform competitive analysis.

     

  • Calculate SUS and NPS scores.

     

 

 

 

Qualifications:

  • 4+ years of experience in a UX Research role.

     

  • Excellent communication skills.

     

  • Body of work showing examples of outputs from various research efforts.

     

 

Nice to Have:

  • Familiarity with HEART metrics

     

  • Familiarity with Google Ventures Design Sprints

     

  • Storyboarding/illustration skills

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