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UX Researcher

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Duties:

  • Broad skills in qualitative and design research methods and an understanding of quantitative concepts
  • Conduct ongoing/rolling evaluative research
  • Translate research requests into clear and appropriate research goals
  • Educate others on value and benefits of research and various methods
  • Design an appropriate research plan to achieve goals
  • Collaborate with designers to ensure designs (prototypes, concepts) are appropriate for evaluative research
  • Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
  • Analyze and interpret data
  • Communicate findings in a way project teams take action
  • Collaborate with other researchers (inc data science), other functions and teams to gain shared vision across all steps of research
  • Connect to our data (prior research, analytics, etc) to provide a holistic picture
  • Location: Onsite in Menlo Park

Skills:

  • 5+ years conducting user research, both generative and evaluative research 
  • 3+ years experience in applied product research
  • Prior experience educating others on user research
  • Excels at working cross-functionally
  • Excellent observation and note-taking skills
  • Detailed oriented and ability to work independently on a variety of tasks 
  • Excels at communicating research in a way that ensures action
  • Can work independently and prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects

Education:

  • BA/BS degree in human behavior related field (HCI, Psychology, Social Science, Information Science, etc.)
  • MA / PhD preferred

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