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UX Researcher

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Vitamin T is currently in search of a UX Researcher for our client in Metro Detroit. This is a contract to hire opportunity!

We are looking for a full-time User Experience Researcher to design, lead and conduct user research for the Arbor Spectrum product. You'll analyze user behavior and provide our teams with user insights to help us design optimal user experiences for our web-based network security applications.

Your efforts will be focused primarily on user research: contextual inquiry, usability testing, and assessment (usability, web use statistical analysis). You'll study how customers use our existing products and beta software, as well as mockups of new features. In addition, you'll pay attention to competing products. We'll rely on your recommendations for understanding user intentions and how to streamline workflow.

You'll work with product teams to define research goals and participant recruiting criteria, conduct interviews, and assemble and present research findings. Our customers are global, so most sessions will be conducted remotely, but there may be a light amount of travel involved to conduct research.

Our design effort is done as a team, so this means working closely with our user experience designers, software developers, product managers, and other stakeholders. We have a strong culture of performing peer reviews of work, so collaboration skills and the ability to participate in design discussions are key. This may include creating a mockup on occasion.

This is a great opportunity to join an informal, yet hard-working teams on a new product being used around the world to secure critical networks.


Completion of a Master’s degree in Human-Computer Interaction or related field, or significant experience in a related role
Demonstrated skills in User Research, Usability Testing, and Ethnography
Knowledge of user-centered design and Human-Computer Interaction best practices literature
Ability to work collaboratively with other disciplines, empathize with other points of view, and help facilitate the best possible user experiences given any number of conditions and constraints
Excellent written and oral communication skills
Ability to present complex qualitative and quantitative data to diverse audiences in an understandable format
Ability to clearly convey research recommendations.

Ideal candidates will have:

Experience with quantitative studies, such as analytics and experimental design
Familiarity with concepts from computer networking and operations
Understanding of web application security concepts
Familiarity with software development concepts and processes, such as Agile / Lean UX

How to apply:
+ Click apply at the bottom of this page
+ Email a resume to Brandon at (be sure to include your portfolio, a link to them, or samples of your work, if applicable)
+ Treat yourself. You've just applied for one of the most awesome opportunities you've ever seen!

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