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UX Researcher

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Aquent's Fortune 500 retail client is looking for a UX Researcher to work a contract-to-hire role onsite in Plano, TX.

Requirements:
• 5+ years of experience conducting user research for large e-commerce organizations in an in-house or agency setting
• Advanced proficiency in evaluating user interactions and identifying opportunities to improve the digital user experience
• Experience conducting research across multiple platforms - desktop, tablet, mobile app, store environments, etc.
• Self-starter, with proven track record of managing time and prioritizing work load with minimum supervision
• Proficiency in analyzing quantitative data, and synthesizing it with qualitative feedback is a plus
• Strong written and verbal communication skills, and excellent presentation skills

Must have demonstrated ability to:
•Translate stakeholder needs into clear research objectives
•Analyze and determine the appropriate research methodology and develop research/test plans to achieve stakeholder goals
•Employ a variety of test methodologies such as Standard Usability Testing, Comparative Testing, Rapid Iterative Testing, Prototype Testing, Concept Validation, Card-Sorting, Benchmarking
•Conduct research across multiple platforms, and cross-channel: desktop, tablet, mobile, apps, and physical spaces (store environments)
•Conduct contextual inquiry research, such as ethnography, diary studies, etc.
•Create appropriate recruitment screener for each study to ensure the recruit matches target demographics
•Create well-written deliverables that provide succinct, and actionable insights
•Utilize remote, unmoderated usability test platforms (usertesting.com, UserZoom) to rapidly turn around concurrent tests
•Facilitate moderated usability test sessions
•Maintain usability lab equipment and set-up, and create session recordings and highlight video clips using Morae software
•Diagnose, troubleshoot, and resolve technical issues related to test recording software and devices

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