We are seeking a temp who will be covering research on designs-in-progress for this Top Tech Company. Our team is currently in-progress for both redesigns of existing features as well as some new strategic work that will help us better understand the needs of our users. With considerable experience, you evaluate all the features contributing to user experience, providing expertise, collaborating internally and occasionally leading projects. You contribute new processes and identify product and use requirements.
Conduct independent research on how developers create and deploy cloud-based services.
Use a variety of methods to collect and analyze user behavior such as benchmark studies, lab studies, and surveys.
Work with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment.
Understand and incorporate complex technical and business requirements into research.
Evangelize research findings to diverse audiences through written reports and oral presentations.
BA/BS in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or related field or equivalent practical experience.
4 years of relevant work experience, including experience integrating user research into product designs and design practices.
Experience researching developers, Ops, or IT workers.
Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
Excellent interpersonal, communication, negotiation and collaboration skills.
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