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UX Research Participant Coordinator

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Overall Responsibilities: 
Work in an office alongside a team of worldwide UX researchers and participant recruiters, handling multiple studies of different formats and schedules at once. 
Recruit UX research participant candidates for internal and external studies, and customer panels; coordinate the logistics of user research. 
Maintain relationships with account managers in Sales and other groups and act as a liaison between them and the research team. 
Innovate on our use of data, reporting, and tools to improve strategies, outreach, and effectiveness in delivering quality participants. 
Adhere to and inform others of the policies and ethical codes related to conducting user research.
Train and share knowledge of UX research recruitment tools and policy. 

Top 3 Daily Responsibilities: 
Identify and solicit appropriate candidates to participate in user experience studies. 
Communicate with user experience researchers and participants regarding recruitment details and status. 
Maintain records for all recruitment and participant activity. 

Required Skills: 
BA/BS in communications, marketing, computer science, human computer interaction, cognitive science, experimental psychology, anthropology, information science, or other field emphasizing human behavior. In lieu of degree, 2 years of relevant work experience. 
2+ years of experience with participant screening and recruiting, ideally in a research context. 
Demonstrated proficiency with office productivity tools including email, web browser, database query, spreadsheet, presentation, and word processing applications 
Excellent organization skills and attention to detail in a fast-paced environment. 
Familiarity working with tools and people in the technology industry or a technology-oriented space. 
Excellent project management skills and demonstrated success completing projects. 
Ability to work independently, to prioritize time between multiple projects, and to adapt to changing schedules and priorities. 
Excellent communication skills. 

Nice-to-Have Skills: 
Basic understanding of the advertising space and products for publishers and advertisers.
Previous experience with UX research. 
Experience in general research in a corporate or academic setting. 
Experience working across different time zones. 
Proficiency in languages in addition to English. 
Knowledge of Google Apps.

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