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UX Research Manager

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User Experience Research Manager

Our client, a leading online betting provider, are seeking a UX Research Manager to join their team for initially a 3month contract to start ASAP.

Please see below for a snapshot of the role and if you are interested and would like to hear more - please APPLY NOW.

Overview:

The User Experience Research Manager will work closely with key stakeholders across to present user research findings and make recommendations on key user requirements to ensure our client builds optimised products across multiple channels.

Key Responsibilities:

- Develop a deep understanding of how users interact with our products through user research and data analysis
- Manage and mentor user research team in their day-to-day work, advising on research techniques, reviewing deliverables and planning workloads
- Manage user research budget and roadmap
- Manage third party relationships and projects related to customer experience research
- Scope and set up research activities to meet business objectives, whilst ensuring customers’ needs are met
- Create experience measurement and optimisation plans to ensure mechanisms for improvement are set up and designs evolve to meet ever-changing customer needs.
- Provide recommendations and present results customer experience research to stakeholders
- Ensure all research conducted is retained and made easily accessible and distributed through structured and discipline knowledge management principles
- Keep up-to-date with new technology trends, industry standards and competitor activity
- Excellent communication skills and ability to build relationships across different parts and different levels of the business and with external agencies

If you feel you could be a good match for this role, please APPLY NOW with a copy of your updated CV, day rate and availability.

*Please note that only successful candidates will be contacted along with the full job description

Many thanks

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