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UX Research Associate

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Our client, a major global retailer, is looking to bring on a UX Research Associate to drive inventive user-centered design. This is a great opportunity to gain User Research experience as a freelance associate at a great company!

Candidates must be genuinely curious, articulate and empathetic in their approach to solving complex problems related to digital products and systems. Qualified individuals must have at least one year of professional experience doing human-computer interface design and usability testing, and thrive in a fast-paced environment that’s big on team-based collaboration. Capacity to rapidly assess the usability of an interface/application, and then rightfully apply design heuristics as a means to improvement is essential. Additionally, they should be compelling storytellers and engage design in the form of wireframes, prototypes, and data visualization as a means to communicating ideas. Candidates must be willing to travel to conduct usability testing in other areas of the country.

You will be working in collaboration with other members of the User Research department, the freelance researcher must have the following skills:
1. Experience supporting senior researchers in conducting user research (including usability testing, field studies, contextual interviews) in the form of study logistics, test day prep, and note taking
2. Experience developing study recruiting criteria and draft recruiting screeners
3. Experience analyzing user research data to identify themes and write research reports

The freelance researcher good to have skills would be:
1. Be client-facing - helping clients to prioritize what they want to learn from usability testing, and general, experience interfacing and managing clients
2. Ability to edit and produce basic highlight video
3. Conduct heuristic usability assessments and have the special aptitude to suggest workable UI solutions

Additional skills & Experience
• 1-2 years of experience conducting usability studies and user research activities
• Experience with Tobii Studio, MORAE, Camtasia, AVID, Premiere Pro, front-end web technologies a plus
• Experience with: Branding and Design, Apparel Retail, Information Architecture and Usability Experience all a plus
• Masters or PhD in Cognitive or Experimental Psychology, Technical Communication, Human Computer Interaction, Visual Design, or relevant experience a plus

Global Commerce Company working with Aquent. Freelancing long-term with Aquent gets you access to some pretty cool things: - You're paid weekly - Subsidized health (including term life and LTD) and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk) - Access to Fidelity 401(k) - Access to FSA Program (pre-tax payment toward Bart passes, etc.) - Direct deposit for your paycheck - Access to our Talent Rewards Program (we reward for referrals!) - Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/

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