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UX Research Assistant Analyst

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Aquent's client is looking for a UX Research Analyst to work a contract with high potential to extend in either North Austin or downtown Chicago (No remote).

Primary Function
•Assist in establishing a connection between the user experience group and customers by
coordinating the logistical aspects of user research activities and assisting in the collection, analysis and
reporting of user experience data. ­
•Analyze existing survey data to inform the direction of the organization's user experience designs and overall
e-commerce strategy across multiple e-commerce platforms.

Principal Duties & Responsibilities:
•Maintain large databases of customer feedback with the utmost quality and consistency in order to categorize,
quantify and address business needs. ­
•Work with senior level user researchers to carry out research plans related to a range of research
methodologies and business objectives, including but not limited to:
*Data Collection, Analysis, Reporting and Presentation (Both ongoing and ad­hoc research requests)
*Expert Experience Reviews (Heuristic or Guideline Based Evaluations)
*Literature or Secondary Research Reviews, etc. ­
•Create compelling reports and deliverables that are comprehensive yet brief, and that help facilitate decision making through quantitative and qualitative data points. ­
•Assist in the process of closing the loop with customers and root cause analysis.

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