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UX Research Assistant

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UX Researchers on our team need to identify what people want and need, partner with design and research scientists to envision how we could address those needs, collaborate with product management to make sure we’re building viable businesses, and iterate with engineering to hold our products to high UX standards. We’re a team of specialists and “full-stack UX Researchers” who flow between product development stages, methods, and role definitions. We understand our products and technical capabilities in-depth, so our research directly translates into product improvements and uncovers new product opportunities. 

As a UX Research Assistant on our team, you’ll work closely with our other UX Research, Design, Product Management, and Engineering teammates. Your main focus will be working with senior UX Researchers to execute field visits, ethnography, usability studies, surveys, etc. You'll prepare research activities, collaborate with recruiters, plan / observe / moderate usability testing sessions, administer surveys & interviews, analyze both qualitative and quantitative data, create reports that resonate with stakeholder groups, and communicate findings with the team and beyond. 

There will be some travel required, mostly in the US and mostly staying on the West Coast. You’ll need to be comfortable flowing between research methods and study topics (with senior UX Researchers guiding you along the way). Basically doing anything and everything we need to do to get the right research done at the right time. 


Requirements 
B.A./B.S. (completed) or M.A/M.S./Ph.D. (in progress or completed) in Human Factors, Psychology, HCI/Computer Science, or other field emphasizing human behavior 
Detail-oriented and ability to work fairly independently on a variety of tasks 
Persuasive communication that is grounded in data 
Knowledge of statistics preferred 
OK with flexible working hours (regular business hours + some evenings and weekends)

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