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UX Project Manager

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Our Healthcare client is seeking an experienced project manager with experience working with/for a creative department to join their UX team. You would help establish a new process so you must have enough understanding of UX and digital to speak fluidly about their work and processes. Your main role would be coordination across projects with stakeholders, project managers, and others. You are a fast-paced creative individual with a track record of managing projects and introducing innovative strategies in a high performance environment.

You will be working with just 2 - 3 designers and interfacing with the larger product, development and scrum teams. You will be responsible for managing and defining detailed project plans for a variety of internal audiences.

This includes driving internal as well as external stakeholders to ensure all creative/digital executions are managed and completed appropriately while supporting business objectives.

Job Responsibilities:
- Act as the main point-person throughout the UX process for internal digital departments and executive leadership.
- Drive team by the use of SOW/estimates, tracking hours/budget, creating timelines, conducting meetings and keeping internal and vendor resources on the same page during the lifespan of projects.
- Scheduling and acting as a subject matter expert on calls with the ability to articulate capabilities to a variety of audiences.
- Making sure all parties remain on point in the process of creative development and contribution in order to ensure on time delivery of creative results.

Profile and Experience:
- 2-4 years of web/mobile UX experience in client facing and/or creative role
- Experience interfacing with clients and executive leadership on behalf of internal team
- Experience working in Microsoft Products, including MS Project to manage schedules, etc.
- Experience in managing 3rd party relationships, including vendors, and regional partners.

Daily Functions:
- Project manages the development of communications from inception to completion.
- Develop project work plans including schedule, cost estimates, and creative brief.
- Provides project direction to DSG.
- Collaborates with brand, marketing, product and creative teams and provides client support.
- Partners with Traffic, Product, and Design teams as appropriate.
- Coordinates with other Project managers and teams to ensure consistency of design and alignment of schedules
- Manages stakeholder engagement and approvals process
- Manages development support needs, including change requests from development, requests for additional detail or design principles, and design reviews.
- Escalates issues to through appropriate channels and provides summary of issues and recommendations
- 3-5 years experience in marketing or advertising.

Essentials:
• Engagement Manager...acts as the liaison between different departments.
• Needs to understand Web/Mobile UX and be able to speak to the design elements

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