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UX Program Manager

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Our client's UX team is focused on the future of mobile payments. As merchants around the country are modernizing their terminals, in-store mobile payments are about to take off. At the same time, exchanging money between friends via mobile apps is becoming an everyday occurrence. The time for people to replace their plastic cards with smartphones, and easily send money to friends and family, is now. Our client has a team of UX Designers, Prototypers, Motion Designers and Content Strategists using this momentum to bring core payment products into people’s everyday lives.

As a User Experience (UX) Program Manager, you will lead complex UX projects through the entire project lifecycle. This includes managing schedules, identifying risks and clearly communicating goals to key stakeholders.

Responsibilities
Understand strategic priorities and work with designers to make the most impact possible under tight schedules
Collaborate with and support designers in delivering work in a way that builds trust with engineering and product management groups
Identify team needs with regards to process, tools, documentation, etc, and implement or drive required changes to make sure designers are working at optimum efficiency
Proactively identify risks, prioritize them, and create plans to resolve in a timely manner

Minimum Qualifications
BA/BS degree (marketing, business administration, communications)
5-8 years experience managing UX projects for consumer applications on Android and/or iOS
Knowledge of user-centered design processes and iterative development processes
Proven ability to multitask, analyze opportunities, define successful approaches, and proactively solve problems
A strong sense of focus an excellent attention to detail while working in a very fast-paced environment

Preferred Qualifications
Extensive experience working with UX teams, product managers, and engineers to deliver consumer-facing Android or iOS apps

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