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UX Participant Coordinator

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Project Overview: 
Working with our Ads, Payments & User User Experience (UX) group, you will have the opportunity to support the user research activities for Advertiser and Publisher products, which ensure the development of innovative, user­-friendly, best­-of­-breed products. You have strong analytical skills, excellent communication skills, excellent attention to detail, and the ability to manage multiple recruitment tasks simultaneously. 

Overall Responsibilities: 
- Work in a Google office alongside a team of worldwide UX researchers and participant recruiters, handling multiple studies of different formats and schedules at once. 
- Recruit UX research participant candidates for internal and external studies, and customer panels; coordinate the logistics of user research. 
- Maintain relationships with Google’s account managers in Sales and other groups and act as a liaison between them and the research team. 
- Innovate on our use of data, reporting, and tools to improve strategies, outreach, and effectiveness in delivering quality participants. 
- Adhere to and inform others of the policies and ethical codes related to conducting user research at Google. 

Top 3 Daily Responsibilities: 
- Identify and solicit appropriate candidates to participate in user experience studies. 
- Communicate with user experience researchers and participants regarding recruitment details and status. 
- Maintain records for all recruitment and participant activity. 


Required Skills: 
- BA/BS in communications, marketing, computer science, human computer interaction, cognitive science, experimental psychology, anthropology, information science, or other field emphasizing human behavior. In lieu of degree, 2 years of relevant work experience. 
- 2+ years of experience with participant screening and recruiting, ideally in a research context. 
- Demonstrated proficiency with office productivity tools including email, web browser, database query, spreadsheet, presentation, and word processing applications; knowledge of Google Apps is preferred (but not required). Ability to work independently, to prioritize time between multiple projects, and to adapt to changing schedules and priorities. 
- Excellent communication skills. 
- Excellent organization skills and attention to detail in a fast­-paced environment. 
- Familiarity working with tools and people in the technology industry or a technology­ oriented space. 

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