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UX Manager (agency exp required)

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Our client is looking for an Experience Design Manager with 8-10 years of relevant experience. The XD Manager will oversee the day-to-day operations of the Experience Design team, which includes the skillsets of UX Strategy, UX Research, Information Architecture, Interaction Design and Visual Design. This role will lead a team to deliver results by bringing people together to work with common goals and joint values. The ideal candidate enjoys inspiring team members to elevate their work product as well as managing individualized growth plans.

RESPONSIBILITIES:

Collaborate directly with clients, project management and development to define overarching strategies and ensure efficient and quality delivery of products
Align XD values with the results desired by our clients and define objectives that matter to both the XD team and the business
Translate business requirements into design opportunities for staff, connecting values and passion to business strategies
Proactively and clearly communicate rationale for all decisions and trade-offs made regarding resources or deliverables
Maintain a structured, yet flexible, environment for team and its interactions with others
Focus on problem-framing instead of problem-solving to allow team members to break down and see issues in a way that will yield interesting solutions
Deeply understand the skillsets and desires of each team member in order to arrange the right resources on the right projects
Nurture the team and maintain a staff with complementary but different skills
Coach team to maintain the right focus and balance demands
DESIRED SKILLS & EXPERIENCE:

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