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UX Manager

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Senior UX Designer / UX Manager
Hands on role with opportunity for management
Full time/permanent
Onsite in Watertown, MA
Start date: January 2017

The roles are onsite full time, but we will emphasize that we are a flexible environment when it comes to appointments and things and needing to be home around those times. There is also a free shuttle service I'd like to highlight– picking up regularly in Harvard Square, Back Bay, Southie, and now in Cleveland Circle and Waverly station off the commuter rail. It is also only a few miles to bike there along the Charles, too!

Utilize user experience skills to work with multi-disciplinary R&D program teams to define, design and test feature and functionality inventions and improvements. This role will lead projects to execution, guiding R&D teams and threads of work. Conduct foundational research, communicate/document workflows, facilitate ideation and sketching sessions, create strategy briefs, create design documentation (when appropriate), plan and execute experiments to test concepts.

Responsibilities include but are not limited to:
• Provide UX leadership on projects
o Drive work through to execution
o Communicate and manage to project process and timeline
o Cooperate with cross-functional members of the team to ensure proper completion of work as it relates to the goals of the project or task at hand.
o Assume responsibility for outcomes and goal accomplishment.
• Utilize UX design skills in the execution of projects
o Design journey maps and other illustrations of the user experience
o Facilitate group ideation and sketching workshops
o Create experience strategy briefs
o Create low- to high-fidelity sketches, wireframes, and prototypes to communicate design ideas
• Utilize UX research skills in the execution of projects
o Plan and conduct foundational user research to understand user issues and needs
o Plan and execute research experiments to learn fast and prove/disprove product design hypotheses conducting usefulness and usability testing

Education, Experience, & Skills Required:
• Bachelor’s or Master’s Degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business or related disciplines
• At least 5 years of professional experience
• 2-4 years’ experience managing UX teams of at least 3 people
• Exceptional communication skills
• Advanced understanding of UX ideation and design techniques
• Experience observing users as part of field studies and evaluative testing

Behaviors and Abilities Required:
• Ability to forge strong working relationships; work collaboratively with multi-disciplinary teams including product managers and developers
• Ability to switch gears, juggle multiple projects and work within tight deadlines
• Confident workshop facilitator
• Ability to prioritize and to multi-task in a face paced environment, manage several projects simultaneously, meet deadlines, and communicate potential conflicts to manager
• Ability to work independently as well as part of an extended, cross-functional team
• Ability to be an effective team member and display initiative and flexibility in team goal orientation in a fast paced, ever changing environment
• Ability to be flexible and change with environment, industry, and business demands
• Travel required, predicting 25%, but time may vary and will include client site visits

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