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UX Designer

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Our client seeks a User Experience Designer to create a great experience across their retail websites, .com interactions, and user processes that are consistent with our design frameworks, customer control panel, and online products. To accomplish this goal, you’ll conduct customer research, analyze behavioral analytics, conceptualize design, and prototype Web sites that improve our overall customer experience. You will be the user experience designer and user advocate with stakeholders and fellow Designers. You will plan, conduct, communicate and apply research. You will translate research insights into design direction that creates compelling experiences to balance challenging user needs, business problems, and site performance.

You will drive the design process from discovery to conceptualization to detailed user interface and functionality design, usability review, and implementation. You will work with and help build a design language complete with a library of personas, scenarios, patterns, and templates. Working closely with Product Marketing, Product Management, and Product Design, you'll translate business goals into effective solutions through the use of design research, data analysis, sketching, wireframing, prototyping, usability testing, and effective communication. Finally, you'll ensure our website meets ongoing customer needs and remains consistent as you constantly improve user experiences.

This position requires exceptional leadership, relationship and consensus building skills (both up and down the chain of command), and a proven ability to think strategically in a highly dynamic environment. We are looking for an individual that is a driven self-starter, obsessed with delivering a high-quality experience informed by qualitative and quantitative data. You are a natural problem solver. In addition to be being a driver of UX vision and an advocate for UX principles, this role will be hands-on in discovering the vision and bringing it to life.

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