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UX Designer

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Under general supervision, collaborates with business and technical teams to advocate for and develop user-centered and interaction concepts.

Responsibilities:
- Gathers and understands business requirements and user needs specific to new or existing features, functionality, content and organizational structure.
- Understands user needs through research such as heuristics, usability testing, focus groups, web analytics and competitor evaluations.
- Designs, develops and conducts usability testing scenarios to understand and validate user needs throughout the lifecycle of projects.
- Partners with technical teams to understand technical capabilities of business requirements. Develops technology strategies and internal roadmaps for platform and application integration.

- Identifies and recommends features, functionality and specific interactions based on analysis of business goals and user needs.
- Translates business needs and user needs while incorporating best practices and understanding system technical and execution capabilities.
- Creates user requirement specifications, such as personas, scenarios, task analysis, flowcharts and organization and navigation models. May develop components (iconography, front-end components, etc.).
- Gathers and incorporates feedback from stakeholders, end users, and technical and design teams to validate user experience proposals.
- Creates alternatives and makes recommendations for final design. Works with others (e.g., designers and writers) to create final user experience artifacts for development.
- After launch, monitors internal data and feedback to recommend and prioritize improvements for future phases.
- Provides input to technical teams during development phase to make updates. Conducts user testing during construction to validate design and make adjustments as necessary.

- Provides input and expertise towards the development of a variety of user experience design principles, best practices and processes.
- Gathers information and makes recommendations for the creation and evolution of user experience style guide.
- Actively engages in user experience community (experts), keeps abreast of emerging technologies and attends conferences to evaluate and apply industry best practices.
- Collaborates within team and other departments to leverage and share ideas and recommendations to apply broadly across multiple channels.
- Assesses user experience (shadowing, general feedback-oriented focus groups, research, etc.) and recommends improvements.

- Additional responsibilities as assigned.

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