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UX Designer

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Our client in the financial services industry is looking to build out a new team of UX Designers on a contract basis.

As a member of the User Design team, the UX Designer analyzes client/colleague/user needs to create a world-class user experience for colleague programs/applications used on desktop, mobile, kiosk and any interactive device. Working with stakeholders, create application/website strategies to satisfy user needs. Define site architecture and navigation. Conduct or coordinate user research and document intended user experience. 



Information Architecture & Interaction Design 

• Brainstorm and collaborate with product, business system analysts, developers, and other stakeholders to identify user interface needs and define use cases. 

• Defines interaction design through building an interactive Axure prototype for individual screen elements, navigation, and interactions. 

• Provide an initial list of usability ideas, questions, and suggestions during requirement-gathering phase. Surface these to help shape business requirements and push for user experience requirements. 

• Develop UX/IA documentation (outlines, process flows, sketches, scenarios, site maps, wireframes, and interactive prototypes) for web/desktop/ mobile/kiosk/interactive applications to define functionality and user behavior. 

• Responsible for “wireframing” design solutions and creating user experience patterns to be reused in applications. 

• Analyze and interpret existing business documentation, requirements, features, and functionalities per project. 

• Conducts or coordinates user research and acts as the voice for users/ clients/colleagues during the project. Iterates on design ideas during the research process. Becomes the voice of user needs and user feedback from research sessions. 

• Conducts research on new and emerging UX/UI trends to educate and keep current and forward thinking. 

• Created visual design systems and comps/ visual design deliverables for the team. 

• Participates in post-launch activities to evaluate the customer experience like benchmark testing, heuristic evaluations, keeping track of how ux benchmarks are being met. 

Usability Testing: 

• Responsible for integrating the User Testing process and other research activities into UX projects 

• Develops prototype and makes appropriate revisions to wireframes 

• Works with product to develop usability test script 

• Analyze data collected from prototype test group and submit final report of usability revision recommendations to project stakeholders. 

Copywriting (nice to have) 

• Provides clear and concise web copy for client facing and colleague facing systems. 

Basic Qualifications: 

1. Minimum 5 year’s experience with information architecture and interaction design of web sites 

2. Minimum 5 years of experience using interaction design tools for prototyping like Axure 

3. Minimum 5 years leading and defending user experience projects and client interaction 

Job Skills and Knowledge: 

• Bachelors or advanced degree in Interaction Design, Human Computer Interaction, Science, Cognitive Psychology, Computer Science, Visual Design or a similar field preferred 

• Prefer background in digital agency, retail, automotive industry, financial services institution, or large ecommerce site 

• Experience managing client relationships and complex deliverables 

• Highly skilled at wireframe creation and effective documentation development and requirements documentation 

• Strong understanding of responsive design as well as touch design best practices 

• Experience with Axure, Sketch, InVision, OmniGraffle, Adobe Creative Suite (Photoshop, InDesign,etc ), Visio, User Research 

• Strong collaboration, organizational and analytical skills, working with cross-functional teams and external users 

• Excellent written and verbal communication skills required, with strong preference for prior education/training experience 

• Ability to adapt to evolving trends in design and development

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