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UX Designer

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User Experience Designer As the User Experience Designer you’re a vital member of the digital marketing team. You’re skilled in the design of complex transactional and marketing web sites and web-based product solutions. This is a fantastic opportunity to carry forward and extend the next-generation of pitneybowes.com marketing, account management and customer support experiences. You’re a UX professional who thrives in a creative, collaborative design practice that links the product development, marketing and technology groups. You will drive the effective inclusion of “voice of customer” in early project definition; rapid iteration of design concepts; and the evaluation of proposed design solutions. The User Experience Designer position is based in Stamford, CT. Build. Deploy. Bridge. Grow. • Drive ongoing development of the global UX vision, strategy and roadmap across multiple technology platforms, focusing on innovation and user centric solutions. • Translate client insights into actionable concepts that drive business results. • Partner with other user experience practitioners, visual designers and user interface developers across the company to implement the practices and ensure visual, functional and conceptual consistency. • Partner with project stakeholders to specify business requirements and customer value statements (user stories). Create UX deliverables appropriate to the project, including personas, task analysis, content strategies, sitemaps, and wireframes. • Function within either agile or waterfall work streams, as needed. Qualifications • 8+ years of the following experiences: User Experience Design, Information Architecture (IA), Interaction Design, Human Factors Engineering, or related fields in the creation of large-scale dynamic websites and designing and building innovative and attractive web-based applications. • Demonstrable experience designing transactional interfaces across the customer lifecycle. • Deep knowledge of UX tools for documenting functionality. • An online portfolio of recent work that demonstrates your creative and documentation practices. • Proven conceptual skills, a critical eye for detail, and the ability to translate complex concepts into a clear visual representation. • Experience conducting user-centered research such as card sorting, contextual inquiry, competitive analysis, and moderated usability testing to validate concepts/designs. • Experience with prototyping tools. • Familiarity with “Lean UX” principals, to apply as needed per project. • Advanced Degree in User Experience Design, Human Factors, Human Computer Interaction, related area of study or equivalent work experience.

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