These job descriptions are examples. Looking for work?

Find JobsFind Jobs

UX Consultant - On-Site

0 people like this description

 

Our client in the financial services industry is seeking a user experience design consultant with strong skills across a variety of disciplines: quantitative research, qualitative research, service design as well as visual communication, data visualization, and possibly interaction design and business process analysis.

-Candidate should have 5+ years as a customer experience consultant in one or more delivery channels (digital, physical, virtual), ideally with 2 years or more as an omnichannel/service design practitioner.

-Require experience working inside a large corporate environment.

-Core responsibilities of the role include:

  • Contribute to the design, planning and execution of primary research studies involving stakeholders, customers and team members.
  • Read and synthesize secondary research sources, analyze themes and findings, and present clear, actionable insights which establish standards for measuring performance against process requirements.
  • Identify metrics that could provide data for process management indicators for future improvement opportunities.
  • Help evangelize insights and recommendations across disciplines and departments.
  • Help facilitate service design workshops with individuals across lines of business, producing activities and materials, and writing follow-up reports and action plans.
  • Write, design, and present material to extended project team throughout project lifecycles, including to executive

These job descriptions are examples. Looking for work?

Find JobsFind Jobs