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UX / Interaction Designer (Digital Product Design)

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Digital Customer Experience team for financial web & mobile products seeks UX/Interaction designer with 3-5 years solid experience for an open-ended contract role (with potential to convert to perm).

Interaction designer will influence and help drive the direction, vision, and methodology the growing NYC studio and set the bar for quality & passion. You will be working in a fast-paced environment alongside our data science, product and engineering teams to deliver new experiences (from Customer Journeys & Ecosystem Maps to Participatory Design Prototypes & Wireframes).

Knowledge, skills + experience:
• A balanced understanding of strategy, research, interaction and visual design is a must. Finally, you are a customer experience advocate, excited about our customer’s lives through simple, intelligent and enriching products and experiences.
• BFA or BA in related field, graduate design degree preferred
• 3+ years of experience in user experience design required.
• Ability to synthesize complex, interdependent, and sometimes competing needs
• Effective communication of design solutions across roles & levels
• Awareness and practical understanding of current technologies, and their application and relevance to digital experiences
• Proven understanding of responsive web & mobile application design and wireframe development
• Solid communication and interpersonal skills
• Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment
• Ability to influence others and provide thought leadership on design
• Actively listens, hears and understands what is said and not said, and with nuanced comprehension of meaning and intent
• Team work: Develops and sustains effective and cooperative working relationships with direct reports, peers, managers and other internal or external stakeholders
• Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)
• Proficient in the Design Tools, Illustrator and Sketch. In addition having experience designing prototypes, Axure or equivalent, is a plus.

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