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UX Copywriter II

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As a UX/UI Copy Writer you will be a customer advocate, understanding what they need to know and when, and simplifying the complicated, within a focused but nimble UX team dedicated to creating, effective, delightful and global product experiences that artfully unify customer needs with business goals.

You will:
• Shape the voice of our user experiences by providing exceptional interface copy
• Incorporate customer feedback, behavior and analytics data into copy decisions
• Work collaboratively within an agile product team made up of product managers, engineers, user experience designers, content strategists, and researchers to iteratively deliver and test world-class product experiences
• Communicate use cases, states and detailed copy specifications through both verbal direction as well as physical assets such content matrices, copy style guides, and working within layout comps or lo-fi prototypes
• Assure project copy meets standards of quality, measured in terms of usability, intuitiveness, persuasion, consistency, delightfulness, business metrics, and time to market
• Describe and present your methods, content explorations and tradeoff rationale along with a recommendation to peers, team partners, business stakeholders and UX leadership
• Estimate work effort and help clarify deliverables
• Review competitive and innovative products and content approaches to understand best practices and innovation
• Advocate for best content practices within the UX team and the larger product teams

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