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UK Search Insights Manager

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We are recruiting for our Client-top global technology company based in London Paddington.The role is of a temporary contract on the salary up to: £45k pa

Key Accountabilities:
• Participate in insights-focused customer meetings with the account team by contributing sophisticated analytics and insights data from multiple sources (e.g., vertical, competitive benchmarks, third-party data, etc.) that tell the best story for the customer and the organisation.
• Conduct complex analyses (as needed) requiring an advanced level of analytics to assist in removing performance and perception barriers.
• Develop forecasting and marketplace insights for prioritized customers and/or new campaigns.
• Support key campaign strategies with data visualization and insights highlighting the value of products.
• Develop and demonstrate an expert-level understanding of the deeper data layer within the platform (insights-specific resources, metrics and the data that fuels those metrics).
• Develop an expert level understanding of the search industry, including vertical/device/product trends, and share with customers and internal stakeholders.
• Educate account teams, in meaningful and easy to consume ways, on unique marketplace insights, vertical trends and competitive benchmarking in order to identify/highlight opportunities aligned to customer's primary objectives.
• Share best practices and encourage adoption of Insights self-service and one-to-many resources/tools.
• Consult on optimal application of insights based on specific opportunities and, where appropriate, prepare account team partners for individual client engagement.
• Proactively engage with internal teams to develop marketplace insights, proposals and scalable programs to drive satisfaction and revenue.
• Work with key business partners to improve business intelligence and reporting capabilities that deliver insights and drive customer action.
• Input voice of the customer (VOC) feedback directly into scalable intake process (if available) or channel VOC feedback to AM/AE and share relevant feedback to the larger IM community.

Key Success Criteria
• Analytical and focused on impact: development of compelling scaled and custom insights that support the sell-through of key customer opportunities and create positive customer experiences.
• Results-oriented: meeting revenue targets for a defined book of business.
• Collaborative: positive feedback from partner teams and customers.
• High quality delivery against quarterly plans.

Knowledge, Skills and Experience
Essential Experience
• Strong track record and experience in data analytics relating to online media, preferably with experience in SEM/SEA/PPC
• Experience in account management/client service/analytics role within online advertising
• Experience in highly-quantitative role focusing on analysis and interpretation of data, preferably relating to search advertising
• Bachelor's degree required, Advanced degree (MA, MBA, PhD) preferred
• Proven track record of managing vendor relationships to optimize output, support and loyalty
• Experience with offline media including TV or Press a strong advantage
• Experience within a complex matrix structure and managing/participating in virtual teams
• Previous experience working within a media owner research team and/or media agency research team an advantage
• Previous experience working for a research vendor an advantage

Technical /Functional Skills
• Strong analytical, data visualization, thought leadership, and consultative sale skills. Skilled at transforming data into resonant sales stories
• Experience with Account and Book of Business sales strategy to grow revenue and value generation.
• Flexibility to accommodate change and thrive amid ambiguity
• Exceptional written and verbal communication and presentation skills across all levels of the organization
• Advanced Excel capabilities with the ability to manipulate large data sets. SQL, Power BI and Power View capabilities a plus

Personal Attributes
• Infectious sense of enthusiasm, fun, and imagination associated with a group committed to developing the best search sales experiences in the world
• Engaging storyteller with strong narrative skills
• Effective team player

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