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UI Writer

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We are looking for a talented, versatile writer to join our team working on UI strings, and user education media.

In this role, you will manage the development and production of a wide range of content, from UI strings and product tours to video scripts and help.

You must be able to handle multiple editorial and programming responsibilities concurrently, and work well under regular deadline pressure in a constantly evolving environment.

Job duties
• Manage content production and deliverables according to the product release calendar
• Write engaging text and work closely with a variety of partners to ensure the highest quality experience for our users
• Work closely with the design teams to understand the purpose of features and how best to explain and illustrate that feature
• Write consumer-friendly copy for a range of purposes
• Edit content written by others and direct their work
• Participate in creative editorial reviews
• Drive awareness of product voice guidelines

Qualifications
• Minimum 7 years of editorial experience daily consumer Web publishing environment
• Proven ability to use content to drive business goals
• Thorough understanding of online media best practices and priorities, as well as excellent writing and editing skills
• Great interpersonal skills; strong partner management experience
• A sense of humor
• Degree in journalism, communications, or related discipline preferred. Knowledge of new media required.
• Experience writing for consumer media, in addition to knowledge of UI writing best practices

Additional Skills

• Must have the ability to work closely with writers, production teams, program managers, and developers on issues affecting the quality of features and how they are communicated to users.
• Must possess a strong understanding of the technology being documented or its equivalent.
• Knowledge of and/or experience with infographics, user education video, and image selection and acquisitions desired.

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