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Triage Specialist - TX (7014965)

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This TOP social media company was built to help people connect and share. Over the last decade their tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization. Our client is looking for a Triage Specialist. 

Duties: 
* Investigate product quality of beta applications 

*Understand and communicate product launch risk and severity of issues to partners 

*Meticulously document findings 

*Communicate effectively with cross functional partners in Operations and Product 

*Develop test cases and scenarios in order to pinpoint the root cause of product bugs 

Required Skills: 
*Excellent written and verbal communication skills 

*Exceptional problem solving skills 

*Natural curiosity and proven ability to learn new skills quickly 

*Flexible and willing to respond quickly to urgent or changing processes 

*Passion for ensuring high quality product experiences for millions of users 

*Familiarity with Android and/or iOS platforms and Facebook products are a bonus! 

*BA/BS degree preferred 
 

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