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Training Content Developer II Exp. w/ Articulate Pro & Storyline Preferred

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Our Fortune 1000 travel and hospitality client is seeking a Training Content Developer II to work with their team of Instructional E-Learning Designers!

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Develop training products for multiple front-line workgroups
• Write training objectives using competencies and critical behaviors
• Perform needs analysis to understand user goals and objectives and identify appropriate content deliverables for assigned projects
• Write and revise content deliverables (e.g., online course materials, job aides, classroom materials) per approved content plans, ensuring content deliverables adhere to established standards
• Develop design specifications, storyboard, and interactions
• Coordinate informal and formal reviews with subject matter experts and other applicable team members
• Provide peer edits for other developers, editing for content, style, copyediting, and proofreading accuracy. Review for adherence to established standards for mechanics, organization, logic, presentation, completeness, and consistency
• Regularly report project status; recognize potential problems and promptly report issues to manager
• Respond to requests for content updates based on identified defects, product enhancements, root cause analysis findings, etc. to help ensure delivery of high quality products to our customers
• Research new technologies to assist in the teams’ continued improvement of content development processes and standards, recommending changes required to match or surpass e-learning industry standards
• Other duties as assigned
• Embody the clients' Spirit and conduct oneself with Professionalism, Integrity, Resourcefulness and Caring
• Co-facilitate training kick off meetings
• Establish timelines for project completion
• Maintain proper documentation and reports
• Conduct needs analysis and write effective objectives
• Individually or in conjunction with the Instructional Designer, design class or computer based training initiatives
• LMS: Upload, test, create and edit course trees, archive courses as needed, create and attach surveys, communicate with LMS admin to ensure adherence to best practices
• Manage projects including timelines, development of content, scripts, stakeholders, video recording and audio
• Consult with stakeholders and manage conflicts
• Inform stakeholders and team of project status
• Evaluate and assess effectiveness of training
• Ensure design and content meet style guides and graphic standards
• Perform regular reviews of content for accuracy and relevance
• Investigate and resolve technical issues and limitations
• Promote the department by maintaining relationships and connections with stakeholders and departments
• Remain innovative and current with design methods
• Understand project risks/challenges and take action to resolve
• Mentor and influence TCD I
• Perform related duties and responsibilities as assigned
• Identify appropriate training methods
• Analyze design and delivery implications; build considerations, training strategies and media selection
• Research, analyze and implement content development projects, including scope and schedule of content deliverables


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES -
• Experience in applying instructional design and modern learning principles in training and e-learning highly preferred
• Knowledge of Microsoft Suite, including Word, Excel and Publisher required
• Advanced knowledge of PowerPoint required
• Specific knowledge of authoring tools, such as Articulate Pro Suite and Articulate Storyline preferred
• Knowledge of Photoshop (Web design a plus) preferred
• Knowledge of recording and synchronizing audio narration
• Knowledge of current training presentation products and emerging technologies for delivery such as social media, Web 2.0 and mobile applications
• Must possess strong interpersonal skills; analytical and have the ability to guide discussion on unfamiliar topics
• Must possess excellent written, verbal and presentation skills
• Must possess strong organizational and time management skills with the ability to address multiple projects and tasks while adhering to project schedules and deadlines and effectively cope with conflicts caused by competing priorities
• Ability to maintain and adhere to project and individual schedules with minimal supervision
• Ability to quickly analyze the impact of development changes on a content development project and adjust workload appropriately
• Ability to act as a consultant regarding Content Development methodology, standards and practices
• Ability to create compelling visual designs for training taking into consideration usability and attractiveness
• Spanish fluency a plus
• High school diploma or equivalent required
• Minimum age of 18
• Must be authorized to work in the U.S.
• Minimum of two years’ experience in a technical writing, curriculum development or instructional design position.
• Bachelor’s degree in Instructional Design, Education, Business, Communication or related field, or equivalent work experience required.
• Advanced Storyline: creating simulations, gamification, logic and number variables, scene creation, recording screencasts, java script creation/insertion required
• Thorough understanding of training modalities and learning styles
• Advanced image/graphic creation and manipulation required
• Multimedia literacy required
• Can work with little supervision and use initiative
• Instructional best practice preferred
• Presentation skills preferred

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