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Traffic Manager/Project Manager - Agency

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Our client, a purpose-driven branding agency located in North County, San Diego, seeks a full time (temp-to-hire through Vitamin T) Traffic/Project Manager. 

Job Description:

At the moment the Resourcing and Project Management Department is a team of one. You’ll start off as the one Traffic Manager with Project Manager’s duties. Depending on workflow you will be supervising one or more contracted or hired additional Project Managers. At this moment they have one contractor Project Manager who will work independently on their client projects from home.

Traffic Manager responsibilities:

  • As the agency is in the process of changing PM/resourcing software you’ll be leading this effort in the form of either fine tuning and maximizing software they currently use or researching, deciding and implementing software that is a better fit.

  • As jobs are opened by Account Managers, the Traffic Manager is notified and creates schedules that ensure that the work will be completed within the client’s deadlines while allowing ample time to get work done that meets client expectations.

  • Reviews daily workloads of creative/strategy/communications/copywriting SMEs with Account Team and adjusts assignments as needed making sure that the appropriate talent is used and workloads are evenly maintained.

  • Make adjustments to each job schedule and overall workload as job demands change.

  • Identifies when and what kind of contractor/freelance help is needed to maintain healthy workloads for internal teams.

  • Makes sure each staff member knows the assignments that they need to complete and the due dates. Acts as the mediator between all Account Managers to establish and re-evaluate priorities.

  • Is responsible as the ‘owner’ of the software to maintain and improve project management software to track time management, tasks, schedules, resourcing, forecasting, utilization rates, etc.

  • Informs Account Managers when client contact is required to get approvals or gather assets to complete work.

  • Keeps in contact with all departments regarding current deadline status and any issues that may need client or agency attention.

  • Coordinates with the Production Manager/Project Managers on all outsourced requirements and the scheduling and delivery of those resources.

  • Prepares production estimates based on briefings from Account Managers and Account Directors

  • Be the supervisor for other Project Managers if/when the department grows

*While Traffic Management is the first responsibility in this role you will be asked to be the Project Manager on smaller print and digital projects that don’t have a dedicated Account Manager and/or be the dedicated Project Manager alongside an Account Manager on accounts that embark on large, complex print/digital projects.

Project Manager responsibilities:

  • Manage schedules, deadlines and rounds of concepts, revisions, proofing, and production for internal and external teams for larger or more complex digital/print projects for accounts that have a dedicated Account Manager.

  • Set meetings for internal and client teams.

  • Be client-facing contact for and manage all aspects for small production oriented projects that don’t have a dedicated Account Manager.

  • Communicate and coordinate efforts with vendors and partners.



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