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Traffic Coordinator

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Our large financial services client located in Hartford is looking for a Traffic Coordinator for a year-long contract. This position is designed to provide Traffic support and superior customer service in a dynamic Creative Services department (internal agency). Working with internal business partners to achieve strategic goals, this position is responsible for implementing their projects into our management tool and collaborating with Editorial, Design and Production work units. Attention to detail and the ability to work with teams in a fast-paced environment to meet tight deadlines is critical.

DUTIES/RESPONSIBILITIES:

- Assist with project schedules for all creative services projects (print and digital) as needed for business units
- Highly organized with the ability to prioritize and traffic multiple projects and demands to ensure efficient and effective project completion
- Work with management to monitor quality of work that flows back and forth with customers
- Assist with maintenance of project files within Traffic system
-Facilitate non-supported business customers with inputting their request into project management tool and work with customers throughout the review and production process
-Other administrative support (i.e. serve as tool administrator, reports, records management)

QUALIFICATIONS:

- Excellent written and oral communications skills and proofreading skills
- Ability to work well under pressure and to easily adapt to changes in priorities to meet marketplace and business needs
- Able to handle routine issues independently and know when to escalate as needed
- Willingness and ability to do what it takes to see project through to completion and meet tight deadlines
- Strong computer skills are required
- Basic knowledge of the creative process


IDEAL CANDIDATE WILL HAVE:

- Project management background
- BA with a focus in marketing or equivalent
- Customer service experience
- Strong Excel skills

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