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Traffic Coordinator

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As Traffic Coordinator, you'll work with many areas of the company and serve as the main point of contact for on-site and remote customers. You'll evaluate project needs, recommend project solutions, estimate costs and schedules, communicate standards and approvals, route materials accordingly, and manage customer relationships and expectations.

In this role, you'll frequently work independently, and inform supervisor of project status. You'll also share your knowledge of company projects with team members. Occasional travel, overtime and flexibility in work schedule may be required.

RESPONSIBILITIES:

· Advise customers of correct procedures, standard requirements, and appropriate approvals.

· Maintain familiarity with quality and compliance approvals and processes.

· Develop and manage customer relationships and expectations.

· Make resource assignment based on assessment of project requirements and by applying knowledge of staff skill sets. Negotiate deadlines with customers as well as re-prioritize active projects to gain availability of appropriate resources.

· Review customer-submitted work requests for accuracy.

· Assign work requests and coordinate day-to-day schedules of staff to meet utilization and productivity targets and minimize overtime.

· Analyze project deliverables, assign required level of support, and/or determine appropriate approval routing.

· Understand key requirements of the approval, scheduling, routing cycle and filing deadlines as well as related policies and procedures.

· Interact effectively and maintain a positive demeanor in a fast-paced environment, while demonstrating tact and diplomacy.

· Dependability, strong team skills and the ability to prioritize and meet deadlines.

KNOWLEDGE AND SKILLS:

· Demonstrated organizational and analytical skills.

· Strong attention to detail, and a commitment to follow through projects.

· Excellent customer service skills, including strong verbal, written and telephone communication skills, with all levels of the company.

· Ability to manage and coordinate projects simultaneously with multiple-level tasks, and to function independently while exercising sound judgment.

· Ability to process a high volume of incoming requests with speed and accuracy using a variety of proprietary databases and company tools.

· Demonstrate proficiency with standard software applications, such as Microsoft Office, Outlook and other basic applications.

· Some experience as a designer or production artist is ideal.


Education
Bachelor's degree or equivalent work experience.

Additional Information:
Hours: 7:00 AM - 4:00 PM EST
Location: New York, NY
Duration of Job: Approximately 2 months with potential for converting temp to hire.

Please apply to be considered. Successful candidates will be contacted by phone. Thanks!

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