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Traffic Coordinator | Print & Digital

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The Traffic Coordinator coordinates the flow of digital and print projects through Marketing Communications by partnering with campaign management, project management creative teams, and multiple marketing communications channel owners.

-Monitors the completion of tasks in each assigned project schedule. Initiates project schedules and tasks within the production database. Leads periodic meetings to monitor project status and communicate scheduling challenges. Maintains the team’s job tracking in order to keep the team aware of individual jobs, progress, and the overall workload. Provides daily status updates to creative team(s), as necessary. Ensures awareness of delivery dates among all project participants and external vendors; escalates task or timing issues to manager, as necessary. Inputs and maintains accurate historical records related to projects within the production and invoicing systems.

-Coordinates the production process. Prepares proof circulations to senior management and Legal for review. Reviews and routes project proofs to ensure that documents are accurate and comply with established specifications and standards. Routes documents to the appropriate channel for publishing. Coordinates with Legal for Financial Industry Regulatory Authority filings and internally for dealer filings. Ensures files are accurate in the appropriate software application when completing electronic projects.

-Demonstrates sound judgment in resolving routine matters and escalates issues to team members, as needed

-Demonstrates strong written and verbal communication skills; strong grammar and syntax skills; strong inter-personal skills.

-Demonstrates strong detail orientation, process orientation, organizational, and multi-tasking skills; ability to effectively manage an unpredictable workload and meet established deadlines

-Demonstrates the ability to collaborate and develop/maintain working relationships inside and outside the organization to enable effective completion of business objectives

-Demonstrates the ability to work in a team environment; initiative to work and learn independently and proactively contribute to department goals; and ability to maintain effective business relationships with associates throughout the organization

-Demonstrates initiative by identifying and communicating issues to team members

-Demonstrates a working knowledge of digital and/or traditional printing techniques and processes as well as the ability to apply knowledge to work assignments

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