My client is a fantastic retail chain renowned for being a competitor amongst the grocery and merchandise retail business. With sites across the country providing a brilliant people first approach, they are now on the lookout for a Trade Proposition Manager to join their Customer Proposition team.
Reporting into the Head of Customer Propositions, you’ll be tasked with concepting and managing brilliant instore and TV promotional experiences for a variety of different campaigns. You’ll be the driving force that is the difference in separating a good customer experience from a great one – taking charge of traditional landmarks such as Valentine’s Day, Mother’s day, Easter and Halloween; transforming them into excellent customer experiences.
On a day to basis, you’ll be facilitating briefs & concept development for strategic trading events affecting the customer shopping trip and in-store brand experience. This is a particularly forward-thinking role so you’ll be required to be comfortable presenting ideas, understanding/researching trends for successful propositions/campaigns, be competent writing and explaining briefs but most importantly feeling confident managing each stage of the proposition process and involving all necessary teams at the relevant stages.
Overall, it is particularly important that you understand the proposition process, have a retail background and work very well with people (both internal team members and clients). The Customer Proposition team are renowned for the great energy and compassion they deliver as well as great instore campaign experiences. They want their customers to be inspired: whatever they’re looking for, they’re finding bigger and better ways to provide it.
They need people who share their ambition to deliver for their customers; focussed, determined and confident people who are willing to take the initiative and drive them forward. In return, they offer an exciting role, a great team, flexible hours, an excellent benefits package, and significant career development opportunities so if this sounds like something you’d be interested in, get in touch!
- Strong experience working in a similar Trade Proposition role which defines customer experience
- Comfortable presenting great concepts and ideas to inspire campaigns
- Experience writing briefs and campaign plans
- Previous retail experience within a strong brand or an understanding of retail clients
- Stakeholder Management and client facing experience with a positive people first attitude