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Technical/Marketing Writer - Junior to Mid-Level

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Job Description:
Our client is seeking a contract-to-hire Technical and Marketing Writer adept at writing styles appropriate for general audiences. This position will assist in content development for a variety of mediums, and provide writing and editing support as they relate to technical documentation, policy creation, marketing materials, website information, internal and external communications, etc. This position will report to the Communications Manager but will interface with all university departments and administrative staff.

Job Duties/Performance Objectives:

  • Key responsibilities include: university policies, catalog, technical SEO website updates, internal communications, and student communications.
  • Create documentation for both internal and external use including but not limited to: brochures, electronic forms, policies, training manuals, instruction sheets, flyers, website content, advertising copy, and marketing campaign collateral.
  • Edit and update academic course catalog on trimester basis, and as needed.
  • Edit technical materials and administrative reports for publication.
  • Participate in the content creation, review, and marketing of academic programs and course descriptions.
  • Maintain HTML email templates and other standardized communications for use by all university departments.
  • Create and manage implementation of content for announcement of new university initiatives.
  • Coordinate research regarding policy best practices, survey creation, and other research projects on as-needed basis.
  • Manage audit, data compilation, and content creation for external review sites.
  • Coordinate with internal experts to review content based on regulatory and compliance standards.
  • Provide support in website content development, search engine optimization updates, and other back-end functions as needed.
  • Assist the Communications Manager in ensuring all consumer disclosure information is available, accurate, and up-to-date.
  • Oversee implementation, content, and editing of academic PADDs, training materials, CVue announcements.

  • Skills:
  • Copyediting experience following AP Style grammar and format guides
  • Technical writing skills
  • Use of screen capture and screenshot editing tools to produce illustrations for technical materials
  • Training and, preferably, experience in designing and conducting usability assessments
  • Ability to competently use desktop publishing software (Adobe FrameMaker and InDesign preferred)

  • Candidate must be able to translate technical academic language into user-friendly formats and verbiage. Must have high level of organization, editing skills, and ability to utilize content for a variety of mediums.

    Experience & Education Requirements:
  • 2 to 5 years of demonstrated experience writing and editing technical documentation, including web-based documentation, training manuals, and presentations preferably in a marketing capacity
  • Experience creating web-based content for general audiences
  • High proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Adobe Acrobat
  • Basic familiarity with HTML coding
  • Undergraduate degree in English, Education, Library Sciences, Journalism or similar major in a technical field involving writing
  • Ability to work effectively alone and in teams to meet organizational objectives
  • Analytical approach to problem solving and strategic planning
  • Proven ability to meet deadlines in a fast-paced and highly dynamic environment
  • Self-starter able to contribute through a value-added mindset
  • Full-time office presence required

  • Applications must include: resume; cover letter addressing interest and qualifications; writing samples or portfolio

    Additional Information:
    The successful candidate must pass a criminal background check.

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