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Technical Writer/Data Labeler

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We have a need to perform measurements on search quality within the media devices domain and apps/phone. The role will require you to put yourself in our users place: to understand their queries and the results and judging which results are best and why. You will be responsible for collecting, tagging/labeling contents (web results and documents) for use as index entries to help improve the quality of search results. You will also be verifying and entering data into a database using custom software or tools.

Reason for the work:
We have a constant need to generate new training data for the media domain (music, movies, tv, and games) and measure the results of searches within the media domain. We need a judge/web analysts who can provide the necessary human judgment component.

Summary of work to be done:
Analyzing and researching query terms and results to understand the customer’s intent and improve search results creating a better customer experience. Analyst needs to be able to take vague instruction and generate relevant results.

Group Culture:
High-pace, goal oriented, driven team. We care about the quality of the product.
Day to Day work:
Use a judgment tool to analyze and rate search results. Provide feedback in on-going judgment process and guidelines.

1) Query Judgment – Judging relevancy of search results based on query terms (e.g. query “Adrien Brody” and result is "The Pianist" - judge the following products as an excellent, good or bad match
2) Product Categorization – Classify search terms based on a database of set categories.
3) Error Reduction Work – Proofreading product titles, descriptions, and images.
4) Product Matching – grouping similar items
5) Ad hoc Projects
6) Verify fact extraction from written text (e.g. a Wikipedia page) based on a set of rules.

Additional Skills: The ability to self-pace and prioritize work. Exercise a flexible mind-set, trying to understand user intent and achieve agreement among fellow analysts. Attention to detail. Experience playing/using game consoles is a plus. Experience/knowledge in the media space and passion around music, movies, games, etc is a plus.

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