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Technical Writer (contract)

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Our client in Kirkland is looking to hire a technical writer for an approximately 15- 20 week assignment. Ideally, you will have some background or familiarity with Office 365, particularly email (Outlook and/or Exchange) or other email product.

Job Description

Primary Responsibilities will include:

  • Work with product, engineering, and field teams to design and write effective online help and other documentation for administrators, developers, and end-users
  • Take ownership of a section of the technical documentation set and manage it through the entire documentation life cycle
  • Learn, use, and help improve our style, publication model, and processes, working with the rest of the technical publications team and the extended team of subject matter experts

  • Must Have:
  • Bachelor’s degree
  • Excellent writer and overall communicator
  • Analytical and organized, excellent time manager
  • 2+ years of technical writing experience with computer-related companies
  • 1+ years of experience writing documentation for enterprise computer software
  • Proven ability to learn complex software applications quickly and explain them clearly
  • Ability to elicit information needed from developers and other product team members
  • Ability to thrive in a fast-paced environment
  • Experience with working with data analytics
  • Experience with structured content development

  • Bonus:
  • Experience writing Outlook, Microsoft Exchange, or other email program Help content
  • Experience with Office 365 a plus

  • What will the day-to-day look like:
    Our User Assistance team is based in Kirkland, WA, and consists of experienced and technically adept writers with a passion for communication and technology. Writers work directly with product and field teams to develop technical documentation that describes complex products in a natural and intuitive way. We are looking for a technical writer to join the team and help customers through server and related internet technologies. If you are articulate, technical, creative, and passionate about writing great technical documentation, we want to talk with you!

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