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Technical Writer (biotech)

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Plan, write, and edit technical documentation for a scientific audience
Collect data by interviewing specialists, researching written material, attending training and demonstrations, using software, and observing users
Collaborate with representatives of multiple departments on projects
Quickly learn and apply new tools, processes, and scientific information
Successfully manage multiple projects from concept to publication under tight deadlines
Coordinate projects with dependencies on employees from multiple departments

Skills:
The Contractor Technical Writer will plan, write, and edit technical documentation including manuals, quick reference cards, and online help for laboratory protocols, instruments, and software. Our biotech client develops innovative sequencing and array technologies to enable the analysis of genetic variation and function. Our technology is used in a wide variety of fields such as basic and clinical research, diagnostics, personalized medicine, prenatal genetic-abnormality detection, reproductive health, agriculture, and forensics. A degree in the life sciences is not necessary, but it is necessary to learn how to use the products, understand the science at a moderate level, and write in a way that is appropriate for a scientific audience.
The candidate will have full responsibility for documentation suites in one or more product areas, and is expected to work with field scientists and customer feedback to continually improve usability and quality. Learning, upholding, and helping to evolve team standards and processes is required. The candidate must be able to successfully execute multiple projects from concept to publication under tight deadlines and changing conditions while coordinating input from numerous sources. Excellent organization, attention to detail, and the ability to work both independently and on collaborative teams are critical.
The Contractor Technical Writer is expected to think critically and see gaps in products or processes, show initiative, and good judgment in developing solutions. The contractor writer is expected to maintain performance under pressure and deal effectively with ambiguous or missing information. S/he should respond creatively and resourcefully when obstacles arise, and choose the best course of action when no perfect solution is possible. S/he should have the technical ability to innovate and improve process and tools.
Sophisticated understanding of the principles and practices of tech writing is essential, as is expert knowledge of MadCap Flare, Adobe Creative Suite/Creative Cloud, Adobe Acrobat, SnagIt (or similar), and Microsoft Office. Knowledge of other tools such as Adobe Framemaker, Adobe AEM, or DreamWeaver is strongly desirable. The candidate must be proficient in English, attentive to publications standards, and equipped with excellent grammatical and editorial skills, and be familiar with content management and reuse principles.

Education:
Bachelor's Degree or equivalent; scientific knowledge a plus. Five to eight years of experience as a technical writer, preferably in industry (software, hardware, biotech).

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