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Technical Writer II

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Our Client is looking for a technical writer to help develop process and procedure documentation to support data center construction and operations.
Our Client is deeply committed to being a leader in the marketplace, and one of the keys to success is building and maintaining the electrical plants, cooling plants, and physical spaces that support our Client’s servers. The technical writing team plays a vital role in getting data centers up and running quickly by making sure the methods and procedures that engineers and technicians follow are clearly described and easy to follow.

Key Responsibilities:
* Support peer technical writers in using DITA to develop core documents
* Work with documentation management systems and help oversee the life-cycle of documents
* Work with samples, examples, and graphics to support documentation
* Develop and deliver operations, process, and procedure documentation for engineers, electricians, and mechanics

Basic Qualifications:
Ideal candidates have both a technical background that enables them to easily interact with engineers and a demonstrated ability to deliver high-quality technical documents:
* They are proactive and able to ramp up on new concepts and methods quickly.
* They independently follow established document designs and standards.
* They have strong interpersonal skills and contribute to the effectiveness of the work environment.
* They have a proactive and open-minded attitude to resolving problems and delivering the right results.
* They have a strong understanding of the techniques and advantages of single-sourcing documentation using XML.
* Bachelor degree or Technical Writing certificate and three years technical writing experience, or an equivalent combination of education and experience

Skills and Experience:
* Ability to write clearly and grammatically
* Strong attention to detail and accuracy
* 2 or more years' experience developing and delivering documents with DITA
* Ability to stay on target and on track under normal circumstances, and to expedite efforts when required
* Proficiency with industry standard technical writing tools
* Proven success producing engineering-oriented documentation
* Experience interviewing experts, such as mechanics, electricians, or engineers, to elicit essential content

Preferred Qualifications:
* Experience modifying DITA output using XSL
* Previous experience working with data or networking center documentation highly desirable
* Previous experience writing procedures for people working in dangerous environments highly desirable

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