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Technical Writer II (3291)

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Exciting 6 month + contract opportunity for a Technical Writer in Palo Alto, CA!

The Information Experience group, you work with product development teams to create product documentation for VMware customers.
You should demonstrate strong writing skills and enjoy working as part of a distributed, global team in a fast-paced environment. To be successful, candidates must have the ability to synthesize technical input into well-crafted, easy to understand content, whether written or multimedia.
This position offers an excellent opportunity to learn about exciting products in a game-changing industry, state of the art authoring tools, and authoring best practices from a versatile content creation team.

What You Will Do:
• You will create content for new and experienced virtualized platform administrators.
• You will collaborate with software developers, product managers, product engineers, quality assurance engineers, and technical support engineers to develop content.
• You will create documentation designs, plans, and schedules.
• You will update existing content for minor releases and to respond to customer feedback.
• You might storyboard and script videos on key product technology, concepts, and tasks.
• You will use DITA and XMetaL to author high quality material on schedule.
• You might create Web pages and other collateral in HTML.
• You might engage with customer in communities, forums, and by using social media channels.

Who You Are:
• You are curious to learn how things work and are eager to learn about new technologies.
• You have a BS/BA in Computer Science, Technical Communication, English, Journalism, or equivalent experience.
• You are organized, can learn complex technologies, and can explain concepts clearly and concisely.
Desired skills:
• Understanding of structured, task-based writing is a plus
• Knowledge of application virtualization is a plus
• Knowledge of virtualization, datacenter, and server technology is a plus
• Knowledge of HTML, XML or DITA is a plus

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