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Technical Writer II - Global Services

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Technical Writer - Data Center Global Services

Data Center Global Services (DCGS) is looking for programmer/writer to help support data center construction and operations.

Our client is deeply committed to be a leader in the web services marketplace, and one of the key measures of success is to support the vibrant developer community that consumes their web products. To enable this, the technical publications team plays a vital role in getting out customers up and running quickly and making sure that the details of our products are clearly described easy to consume and follow.
The ideal candidates have both a technical background that enables them to easily interact with software developers and a demonstrated ability to deliver high-quality technical publications.

Job Summary
The programmer writer works with teams developing source control and content management to represent the needs of the documentation team and their customers. The writer helps define the user interface and develops process documentation for writing team peers.

Major Responsibilities:
* Drive the development and produce peer documentation for document storage, source control, access, workflow, and reporting tools
* Read, review, and as directed, develop SQL queries
* Develop and test reports
* Work with peers to transfer content from legacy storage

Basic Qualifications
* A minimum of 3 years in a technical writing role
* Experienced using multiple documentation tools
* Experience using SQL queries
* Experience using CSS and PHP

Knowledge and Qualifications:
* Strong grammar skills
* Strong written and verbal communication skills
* Strong interpersonal skills
* Experience working directly with development teams

Preferred Skills and Qualifications
* Experience programming with Ruby on Rails or PHP
* Degree in English, Technical Writing, or related field highly desirable
* Experience with XML-based publishing systems
* A proactive and open-minded attitude to resolving problems and delivering results
* Passion to thrive in a fast-paced, ever-changing environment

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