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Technical Writer II - E-Commerce

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The our Client's E-Commerce Storage and Computation Platform is looking for an experienced, high caliber Technical Writer to join our Seattle team.

We are building a highly scalable, low latency, highly available, and cost effective storage platforms with an integrated computation frameworks that powers our client's retail and digital business.

We’re looking for a talented, passionate technical writer to play a vital role in documenting the products and services for these software platforms. Our ideal candidate will exhibit an uncanny sense for creating elegant developer-centric designs, demonstrated ability to balance high-level, holistic overviews (with conceptual illustrations) with detail-oriented examples, and facility documenting service APIs. An unfailing passion and capacity for advocating on behalf of our customers (other software developers) is also an absolute must, because this role will directly impact the programming experience of hundreds of our client's engineers.

Role Responsibilities:
o Create world-class, developer-centric technical documentation through consideration of skill level, common use-cases, design patterns, best practices, customer feedback, and usability study findings
o Illustrate sample business requirements as use cases and worked examples (commented, sample code)
o Design the overall documentation architecture, organization, and cross-reference flow of existing and newly written technical documentation assets
o Develop conceptual diagrams, sequence diagrams, UML diagrams, and demonstration prototypes
o Develop and maintain detailed application programming interface documentation specifications
o Present design work to the developer experience team, product team, and software developers for review and feedback
o Conduct usability testing to assess and optimize new and existing documentation
The successful candidate is innovative, self-directed, with the ability to learn fast and a passion for delivering high quality infrastructural solutions for safe management and operations of one of the most critical systems at Amazon. They will also be comfortable working independently in a close-knit team of talented engineers.

eCommerce Engine (SIB) Team


Basic Qualifications
o 3+ years experience as a technical writer
o Bachelor's degree in Technical Writing, Computer Science, Information Technology, or 4+ years of equivalent, relevant work experience
o An available portfolio or samples of work demonstrating software developer-centric documentation
o Experience with a variety of technical documentation tools including JavaDoc and Visio.
o Experience creating coding samples and developer cookbooks
o Experience compiling and running code samples


Preferred Qualifications
o Demonstrated technical writing expertise; capacity for creating fun, highly usable reference and tutorial documentation, and a propensity towards simplification
o Ability to turn around code sample in an iterative environment
o Ability to scope documentation initiatives accurately and prioritize work items appropriately
o Excellent communication, presentation, and interpersonal skills
o Proficiency with Java and/or C++ coding sample development
o Experience with editing, compiling, and testing software on Linux

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