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Technical Writer

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The Content Publishing team is seeking a Technical Writer. The team delivers web content, including videos, eBooks, quick start guides, and articles, through three web portals. We are making substantial investments in building / integrating mobile, social, and communications technologies and modern user experiences. We are an agile team, and we deliver in a fast-paced Software + Services environment.


Job Description:
• Researches, designs, develops and writes technical information online or in print for a variety of audiences and purposes.
• Produces documentation that complies with documentation plan requirements.
• Obtains technical information from project developers, program managers, product managers, testers and product support personnel; converts specific feedback into documentation. Responds to editorial and reviewer feedback.
• Produces a significant portion of a complex documentation set (i.e. reference guides, online help, user guides, UI text) that complies with documentation plan requirements.
• Develops and tests complex user scenarios that show how to use the product being documented.
• Works effectively with program management, product marketing, and other internal Microsoft customers as needed.
• May write portions of documentation plan and may help implement documentation plan.

Skills Required:
• 3-5 years of work-related experience required.
• Must be able to accomplish objectives that span multiple product or subject areas, and possess proactive and strategic problem-solving skills.
• Must have excellent writing and analytical skills.
• Must be able to participate in planning and design, and contribute to a project from end to end with minimal supervision.
• Demonstrated ability to combine technical expertise with technical communication skills is required.
• Must have demonstrated interest in, and knowledge of, broad but related areas of technology.
• Must be able to demonstrate an understanding of a specified software product, or must have the ability to learn specified technology quickly.
• May require an understanding of one or more major technologies, such as database design and development, networking, client/server applications, security, multimedia, or device drivers, etc.
• The ability to work under deadline pressure is required. Must be able to work independently and as part of a team.
• Bachelor's degree in Technical Communications, Journalism, English or related field preferred. Work related experience may substitute for degree.

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