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Technical Writer

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This Data Center Business Operations team within this top tech company is in the process of revamping the Operational/NPI documentation program which impacts safety and uptime availability of data centers across the global fleet of data centers. It’s critical to clear the backlog of procedures and ensure critical procedures are available. The program is introducing process changes that requires help in sorting the already existing procedures, cleanup of data in Windchill (document repository), editing Low/Med risk procedures, one time Buganizer data entry, misc. operations as well construction related document editing.

Minimum Qualifications:
Bachelor's degree or 2 years of relevant work experience
Familiarity using Google apps, ideally in a work setting
Must have experience writing technical documentation
Experience planning, researching, writing, and editing documents that need to be produced as well as defining the overall structure of the documentation set.
Ability to write documents that capture engineering requirements, standard operating procedures and processes.
Passionate attention to detail, willingness to work with both internal and external teams to produce the technical content for white papers, procedures and other documentation

Responsibilities/Job Description:
Interact with Data Center teams as well as contractors and vendors to produce multiple types of professional writing, documentation to include, but not limited to training material and procedures, to ensure that data center problems are identified and resolved quickly, that quality services are delivered, and that internal customer demands are met.
Work with management to organize existing documentation, identify deficiencies and prioritize solutions.
Obtain information by interviewing and collaborating with Google Data Center Engineering, Construction and Operations teams.
Produce documents that can be understood by both technical teams and prepared for external publication. Be the designated contact for suggestions and updates to these documents

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