Work with R&D, Customer Solutions, Marketing, and Regulatory to plan, write, and edit clinical/diagnostic technical documentation for scientific audiences including clinicians, physicians, and patients.
Collect data by interviewing specialists, researching written material, attending training and demonstrations, using products, and observing users.
Work efficiently and accurately in content management systems, adhering to best practices and departmental standards for terminology, content management, and reuse.
Take photographs to illustrate the documentation and work with an illustrator to convert them to technical drawings.
Release finished documentation to Document Control, and maintain organized records of all materials, drafts, and previous versions.
Coordinate one or more functional areas, such as localization management.
Quickly learn and apply new tools, processes, and standards. Demonstrate adaptability and forward thinking in the face of technological or organizational change.
Propose technical improvements to authoring tools and work with technical leads to evaluate and implement.
Initiate and drive projects to improve customer experience, efficiency, and sensible cost avoidance. Support similar initiatives driven by others on the team.
Train and mentor new writers. Help build a strong training infrastructure so that writers across the company benefit from new discoveries and developments.
Occasional travel required.
Five to eight years of experience as a technical writer in a regulated clinical/diagnostic environment (software, hardware, biotech).
Bachelor's Degree. Scientific knowledge a plus.
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