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Technical Writer

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Qualifications:
Minimum:
• Bachelor's degree in Business, Engineering, Information and Computer Science, Communications, Journalism, English, Liberal Arts, or Technical Writing; or an equivalent combination of education, training, or experience in a related field
• A minimum of regulatory technical writing in an engineering, technology or scientific field
• Strong communication and facilitation skills
• Strong technical writing and editing skills
• Strong analytical and problem solving skills
• Experience functioning at a high level in a fast-paced work environment
• Effective organization, prioritization and communication skills
• Demonstrated ability to manage workload and time effectively
• Strong customer focus, commitment to excellence, results orientation, and attention to detail
• Demonstrated ability to work effectively in a team

Desired:
• Solid understanding of utilities and/or standards and procedure development
• Research skills and the ability to read, understand, and extract information from plant drawings and technical literature
• Experience analyzing, translating and redesigning technical documentation at a level suitable for the intended audience
• Experience developing technical guidance documents
• General knowledge of applicable industry regulations, practices, codes, standards, and requirements, and the ability to become thoroughly familiar with this material within a reasonable period of time
• Proficiency in Microsoft Word, Excel, Access, PowerPoint, Project, and Visio

Responsibilities:
Position Summary
The technical writer will be expected to deliver comprehensive, complete, high quality documentation that is needed to support a new security compliance program with supporting regulatory submissions to external agencies. The technical writer will collaborate with business process and technical engineers, business analysts and technical project managers to document complex standards and procedures. The technical writer produce executive summaries, device level procedures, summaries of analytical testing, use cases, summaries of risk analyses and data reports as applicable. The technical writer will also aid in developing Standard Operating Procedures for technology enablement initiatives related to the adherence of the new security program. An ideal candidate would bring a creative personality, leadership, listening skills, and strong inter-personal communication and facilitation skills, be thorough, detail oriented, and results focused. Responsibilities -Technical Writing: Develop, write, review, revise, and maintain security program standards and procedures for NERC CIP compliance. Conduct research and work in collaboration with SMEs to validate policies, standards, plans, processes, and procedures to ensure compliance with regulatory requirements. Thoroughly capture basis and background information in supporting documentation for the transition to NERC CIP v5. - Reviews: Perform independent technical reviews and/or cross-discipline reviews of guidance documents drafted by others. Review temporary procedure changes prior to permanent incorporation. Screen procedure change requests for suitability and clarity, and provide feedback when needed. Review proposed design changes for potential procedure impact. Participate in project and/or schedule development to coordinate and integrate procedure support with the activities of other site organizations. Collaborate with Legal Department to finalize compliance documents. Prepare executive materials to achieve compliance documentation approvals. Complete company compliance publication process for approved documentation. - Process Improvement: Provide general guidance and technical assistance to other team members in areas of expertise. Assist line organizations with general procedure issues. Participate in event investigations, process improvement teams, benchmarking, and industry working groups. Participate in development and maintenance of security program policies, standards, and procedures.

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