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Technical Writer

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When reviewing or editing information, the contractor shall look for formal grammar, spelling, formatting, alignment with boilerplate, structure, readability, etc. The review should strive to maintain consistency of style and appearance with previously published documents and pages, editorial standards, and clarity.

When reviews or edits are necessary, the contractor shall maintain a tracking system for modifications made and ensure that changes are signed off by all authors and/or project leaders and that any technical changes are approved by the appropriate owner.

Tone of voice:
In all content modifications and/or creation within our company intranet pages, the tone of voice should be friendly, formal in nature and customer-centric. In all content modifications and/or creation within our enterprise knowledge base, please reference the Content Guideline document for more details.

Required Skill Set: The contractor hired to deliver the identified tasks, must have the following skills:

• Exceptional written, organizational, inter-personal, project management, and communication skills
• Familiarity with conventions in form, structure, and notation of technical writing
• Ability to drive projects to completion
• Highly motivated, resourceful personality with the ability to work well both independently, without supervision, and in a team environment
• Demonstrates competence in developing information strategies that optimize the customer experience, such as topic-based writing and minimalistic writing.
• Ability to communicate professionally, both verbally and in writing with all levels of management
• Advanced organizational skills with the ability to handle multiple assignments at once
• Ability to be flexible and change directions to meet Company and/or project needs
• Professional experience working in or with Procurement, Accounts Payable, Pcard & Expense, Travel or Sourcing departments a plus
• Demonstrated expertise in Sharepoint and other publishing tools
• Proficiency in Excel, Word, Outlook, PowerPoint and Adobe PDFs

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