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Technical Writer

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We are searching for an experienced Technical Writer who can produce a major portion of a complex documentation set (i.e. reference guides, online help, user guides, design style guides) that complies with documentation plan requirements.
The ideal candidate:
• Writes engaging and pithy UI text in collaboration with design and user research.
• Develops and tests complex user scenarios that show how to use the product being documented.
• Edits for organization, content, technical accuracy, and style.
• Exercises good judgment in assessing the level of edit a piece of documentation requires at every stage of the process.
• Edits multiple pieces at various levels of development.
• Creates an internal style guide for group use.
• Develops and executes internal and external review processes of documentation as needed. Works effectively with program management, design, and other internal customers.
• Writes or edits documentation plan for major component of a project.
• Creates and adheres to consistent tone and voice style guides.
• Gathers multiple sources of content into a cohesive document.
Our diverse UX team boasts a variety of research, accessibility, interaction design, and visual design skills. We produce a variety of interactive and scalable solutions; compelling user research and customer insights; services and applications. We require strong persuasive and communication skills; awareness of technology trends; and an ability to balance business and user wants.

Requirements:
• 8 years of work-related experience required.
• Must be able to accomplish objectives that span multiple product or subject areas, and possess proactive and strategic problem-solving skills.
• Must have excellent writing, editing, and analytical skills.
• Must be able to participate in planning and design, and contribute to a project from end to end with minimal supervision.
• Strong project management skills required.
• Demonstrated ability to combine technical expertise with technical communication skills is required.
• Demonstrated experience and prowess in UI text required.
• Experience writing and editing design style guides preferred.
• Must have demonstrated interest in, and knowledge of, broad but related areas of user experience.
• May require an understanding of one or more major products and services provided by other design and development efforts.
• Demonstrated ability to oversee a complex documentation set.
• The ability to work under deadline pressure is required.
• Must be able to work independently and as part of a UX team.
• Knowledge of the editing requirements for a wide variety of documentation deliverables is required.
• Bachelor's degree in Technical Communications, Journalism, English or related field preferred.
• Work related experience may substitute for degree.

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