Technical Writer

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The Tools team builds infrastructure and tools to support short-term and long-term technical solutions for game testing. We are continually looking to raise the quality bar, adoption rate, and customer satisfaction of the tools we create through improved software development practices.

We have a backlog of legacy tools in need of additional product documentation as well as pressing needs for robust documentation for new tools and services.
We seek an experienced Technical Writer to research, design, develop and write technical information online or in print for a variety of audiences and purposes.

You may:
• Produce documentation that complie with documentation plan requirements.
• Obtain technical information from project developers, program managers, product managers, testers and product support personnel;
• Convert specific feedback into documentation.
• Respond to editorial and reviewer feedback.
• Produce a significant portion of a complex documentation set (i.e. reference guides, online help, user guides, UI text) that complies with documentation plan requirements.
• Develop and test complex user scenarios that show how to use the product being documented.
• Work effectively with program management, product marketing, and other internal Microsoft customers as needed.
• May instruct others in writing styles (e.g. reference guides, user guides, solutions books, online).
• May write portions of documentation plan and may help implement documentation plan.

The day-to-day activities for the Technical Writer may be:
• Meeting with Customers, Developers, and Program Managers to understand tools and services
• Write Product Documentation, How-to guides, and other online reference material.
• Attending daily scrum meeting to report on status.

TOP required skills that candidates must have:
• Strong Communication skills
• C#

• 3-5 years of work-related experience required.
• Must be able to accomplish objectives that span multiple product or subject areas, and possess proactive and strategic problem-solving skills.
• Must have excellent writing and analytical skills.
• Must be able to participate in planning and design, and contribute to a project from end to end with minimal supervision.
• Demonstrated ability to combine technical expertise with technical communication skills is required.
• Must have demonstrated interest in, and knowledge of, broad but related areas of technology.
• Must be able to demonstrate an understanding of a specified software product, or must have the ability to learn specified technology quickly.
• May require an understanding of one or more major technologies, such as database design and development, networking, client/server applications, security, multimedia, or device drivers, etc.
• The ability to work under deadline pressure is required.
• Must be able to work independently and as part of a team.
• Bachelor's degree in Technical Communications, Journalism, English or related field preferred.
Work related experience may substitute for degree.