We are seeking passionate, technical content developers to create engaging content for some of the most widely-used and fast-growing products. This is a great opportunity to drive business applications products and empower our cloud customers. We have an exciting and innovative organization that is driving next-generation tools and processes, improved experiences, enhanced use of data and BI, and publishing systems to help us ship world-class content and experiences.
If you are...
- Naturally curious and enjoy digging into, testing, and tinkering with technology so that you can explain how to use it in simple, easy-to-understand terms.
- Fascinated with SaaS products and its potential to transform the world and the industry.
- Passionate about technology and have job experience in an engineering/software development organization, or have worked in a technical IT or DevOps role.
Then come and join us on this grand mission!
You should have:
- A minimum of 4 years in a technical writing role.
- Strong written and verbal skills.
- Experience designing and developing customer-oriented technical content.
- Experience writing for business users.
- Experience interacting with and learning from customers.
- Strong attention to detail.
It would be great to have:
- Experience working with git and GitHub as a content management system.
- Experience writing about cloud-based and hybrid solutions.
- Experience working with engineering to improve user experiences through great design, clear UI elements, and helpful messages.
- Experience creating visuals and diagrams that facilitate understanding through graphics.
- A master’s degree in areas related to communication, training, or information architecture preferred but not required.