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Technical Writer

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We are seeking passionate, technical content developers to create engaging content for some of the most widely-used and fast-growing products. This is a great opportunity to drive business applications products and empower our cloud customers. We have an exciting and innovative organization that is driving next-generation tools and processes, improved experiences, enhanced use of data and BI, and publishing systems to help us ship world-class content and experiences.

 

If you are...     

  • Naturally curious and enjoy digging into, testing, and tinkering with technology so that you can explain how to use it in simple, easy-to-understand terms.
  • Fascinated with SaaS products and its potential to transform the world and the industry.   
  • Passionate about technology and have job experience in an engineering/software development organization, or have worked in a technical IT or DevOps role.    

 

Then come and join us on this grand mission!  

 

You should have:             

  • A minimum of 4 years in a technical writing role.    
  • Strong written and verbal skills.
  • Experience designing and developing customer-oriented technical content.     
  • Experience writing for business users.     
  • Experience interacting with and learning from customers.     
  • Strong attention to detail.

 

It would be great to have:             

  • Experience working with git and GitHub as a content management system.           
  • Experience writing about cloud-based and hybrid solutions.
  • Experience working with engineering to improve user experiences through great design, clear UI elements, and helpful messages.           
  • Experience creating visuals and diagrams that facilitate understanding through graphics.           
  • A master’s degree in areas related to communication, training, or information architecture preferred but not required.   

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