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Technical Writer

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We are seeking an experienced Technical Writer to be part of optimizing process & tools; in close collaboration with our partners & various delivery teams to reduce time to active usage while reducing overall cost/AU.

 

Responsibilities:

•Prepare documentation for publication & localization (both internal & customer facing use); including process documents, technical articles, guides, reports & some limited graphics

•Analyze, interpret and simplify technical, operational & readiness documentation currently in use

•Ensure all documentation complies with standard format, quality and accuracy standards

•Manage and regularly communicate on project timelines & expectations across multiple stakeholders

•Assist with content management to ensure content stays fresh and relevant

 

Qualifications:

•3+ years experience in a sales operations & technical writing

•Familiar with taking unpolished content and transforming it to polished customer appropriate information

•Excellent verbal & written communications skills

•Strong project management & communication skills

•Ability and desire to work in a fast paced, often ambiguous work environment

•Proven track record of working with a remote team & ability to work with limited

 

**This person can work predominantly remote**

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